We launched our new website and online shop on Monday 20th April 2020. During the transition between websites and whilst plants and products are uploaded, stock levels and codes are changed, it seems that some online basket/barrows can stop working at check out.
If this happens check the online shop is open for orders. We periodically close new orders when we need more processing time – picking orders and delivering with reduced staff levels, adhering to social distancing guidelines requires more time and organisation than usual.
Check your delivery is within our current delivery area.
If you are still experiencing problems checking out, you may be caught in an online glitch, so we recommend doing the following –
- Close your browser and reopen it – a simple refresh may reset it.
- Try checking out as a guest.
- Empty your basket/barrow – some of the items may no longer be in stock.
If none of these work please contact us for help, thank you for your patience. Full terms and conditions can be found here.
We are aware that there is an issue with checking out on iPads and recommend trying another device. Please ensure that the card address entered matches the home address.