We aim to deliver all orders within 3-6 days, however this may depend of the volume of orders we are processing. We are using our own team of drivers and vehicles. Social distancing is being observed and our delivery is operating as a contactless service. We will ring the doorbell to notify you of the delivery, but will not require a signature. At this time, we can only deliver orders to the front of the house, not around the side or back.
If you are buying a gift voucher, these are sent by Royal Mail First Class Post at a rate of £2.50.
Please see our FAQs if you have any additional questions.
If you live outside of our local delivery area then we can offer a courier delivery service on selected items, where we use a third party courier to deliver orders. This service starts from £15.00 however we are only able to confirm the delivery charge once we know your delivery address and the total weight and size of your order.
This service is available to the vast majority of mainland addresses within England, Wales and Scotland only and addresses will be checked by us before a delivery is confirmed. Unfortunately we are not able to make deliveries to remote areas of the UK such as the Offshore Islands, Scottish Highlands and Isle of Man.
Unfortunately we are unable to deliver to BFPO addresses.
This service covers 1, 2, 3 and 4 litre plants and most shop products. Products not included in this service include large specimen plants, trees, bedding plants, 9cm herbs and alpines, bulky shop products, compost, pots, timber, fencing and furniture.
We appreciate that sometimes you might visit us in store and buy items that are too big, heavy or cumbersome to take home in your own car, if this happens then we are happy to advise in store if we can help. We are able to deliver to any of the postcodes listed above and we can also include postcodes starting with SE from our Rushmore Hill site. Please ask any of our staff when you visit who will be happy to help you and let you know the costs involved.
If you would like to place an order to be delivered by courier please contact us on 01959 532269 where one of the Ecommerce team will be happy to assist you.