Sustainable Environment
Sustainable Environment
We support alternatives to single use plastics
Consumption & Conservation
Consumption & Conservation
We harvest rainwater from our on-site reservoirs
Reduced Carbon Footprint
Reduced Carbon Footprint
With 80% of bedding plants grown onsite
Composting & Recycling
Composting & Recycling
We recycle over 90% of our on-site waste

We Are Open!

Current Guidelines at our Centres

It is now mandatory for customers to wear a face covering whilst shopping in all areas of our garden centres in line with government guidelines* .

Please respect other customers and our employees by maintaining social distances and following these guidelines.

We expect this to be adhered to and for customers to follow this new requirement to create a welcoming and safe shopping experience for all our customers.

*Face Coverings are not required for children under age 11, or those with qualifying medical conditions as outlined by government guidelines. Masks are required when entering our coffee shops, but not required when in our seated area.

 

After many weeks of being closed, we are delighted to say that the recent update means that our Coolings garden centres can open again.

We will be opening our doors from Wednesday 13th May.

Our opening hours are:

Coolings The Gardener’s Garden Centre: 9am – 5pm Monday to Saturday and 9am-4.30pm on Sunday

Coolings Potted Garden Nursery: 9am – 5pm Monday to Saturday and 9am-4.30pm on Sunday

Coolings Wych Cross Garden Centre: 9am to 5pm Monday to Saturday. 10.30am to 4.30pm (open at 10am for browsing only) on Sunday.

Whilst we are delighted that we can reopen, we are of course, well aware that we have to keep our staff and customers safe. Therefore we have restrictions that you wouldn’t normally see at Coolings. We ask all customers to be respectful of these and to conduct their trips in a safe and considerate manner.

  • A limited number of customers will be allowed in store at one time, meaning there may be a queue outside.
  • Children are permitted but must be supervised at all times. Unfortunately if we feel there is a lack of supervision, you may be asked to leave.
  • Please observe 2m distance when shopping. Our staff are here to help and are happy to, but please be mindful of them too and maintain 2m distance.
  • Wipes are available for all our trolleys so that handles can be wiped down.
  • We know that it’s tempting to pick plants up to have a look, but please only touch products that you intend to buy.
  • Some areas have directional signage. Please adhere to these restrictions as they are for customer and staff safety.
  • We ask all customers to pay by card. We are accepting contactless payment up to the value of £45 and Apple or Android Pay up to £150. Chip and pin machines have wipes by them.
  • Our tills and customer service areas have been fitted with screens to protect our customers and staff.
  • At this time our wheelchairs and electric scooters are unfortunately not available for use due to Covid-19 restrictions.
  • Arthurs is currently offering a limited menu, between the hours of 9am-4.30pm. There is a takeaway service running too and our garden is open, so please feel free to bring a picnic blanket so that you can enjoy your takeaway food and drinks in the gardens.
  • The Hybrid Tea Room at Coolings Wych Cross is open from 10am-4pm, with a full range of hot and cold drinks, delicious cakes and a selection of sandwiches. There is limited indoor seating available, with additional seating outside.
  • Blueberry Cafe at Coolings Green & Pleasant is offering a takeaway service, from 9am-4.30pm. Coffee, tea and cakes are available.
  • The Gardener’s Cafe at Coolings Potted Garden currently remains closed.

 

If you are not comfortable with visiting us at the moment, you can still place an order in our Online Shop for home delivery. Postcode restrictions apply.

For more information, please visit https://www.coolings.co.uk/faqs

You can also keep up with us on Facebook, Twitter and Instagram.

Thank you for your support and understanding. We look forward to welcoming you back to Coolings.