Sustainable Environment
Sustainable Environment
We support alternatives to single use plastics
Consumption & Conservation
Consumption & Conservation
We harvest rainwater from our on-site reservoirs
Reduced Carbon Footprint
Reduced Carbon Footprint
With 80% of bedding plants grown onsite
Composting & Recycling
Composting & Recycling
We recycle over 90% of our on-site waste

Our Centres are OPEN

Current Guidelines at our Centres

All of our centres are now open 9am to 5:30pm Monday to Saturday. Please see our ‘Find A Centre‘ page for individual centres Sunday opening hours.

You can also shop for all of your gardening needs via our online shop so you can stay at home and have your shopping delivered safely to your front door. If you do decide to visit in person please remember the safety of others and practice social distancing.


Our restaurants and cafés are now open for outside dining and takeaways and will open for inside dining from Monday 17th May, excluding Potted Garden Nursery. Please see Centres & Dining for more information.

The postcodes for our four sites are as follows:

Rushmore Hill, Knockholt, TN14 7NN (Sevenoaks District Council)

Coolings Lifestyle, Main Road, Knockholt, TN14 7LJ (Sevenoaks District Council)

Wych Cross, East Sussex, RH18 5JW (Wealden District Council)

Potted Garden, Maidstone, ME14 4NH (Maidstone Borough Council)

Whilst we are delighted that we can stay open, we are of course, well aware that we have to keep our staff and customers safe. Therefore we have restrictions that you wouldn’t normally see at Coolings, please see details of these below. We ask all customers to be respectful of these and to conduct their trips in a safe and considerate manner.

  • For the protection of staff and visitors alike, we strongly encourage customers to wear a face-covering whilst in our centres. Although the legal requirement to wear a face covering in England ends on 19th July, the government expects and recommends that people continue to wear a face covering in crowded and enclosed spaces. Please respect other customers and our employees by maintaining safe distances and following these guidelines. Face Coverings are not required for children under age 11, or those with qualifying medical conditions as outlined by government guidelines.
  • Track and Trace signage is in place at all of the entrances to our sites.
  • Please observe 2m distance when shopping. Our staff are here to help and are happy to, but please be mindful of them too and maintain 2m distance.
  • Wipes are available for all our trolleys so that handles can be wiped down.
  • We know that it’s tempting to pick plants and products up to have a look, but please only touch products that you intend to buy.
  • Some areas have directional signage. Please adhere to these restrictions as they are for customer and staff safety.
  • Although we are accepting cash payments, contactless and credit or debit card payments are preferred for the safety of our customers and staff. We are accepting contactless payment up to the value of £45 and Apple or Android Pay up to £150. Chip and pin machines have wipes by them.
  • Our tills and customer service areas have been fitted with screens to protect our customers and staff.
  • At this time our wheelchairs and electric scooters are unfortunately not available for use due to Covid-19 restrictions.

For more information, please visit https://www.coolings.co.uk/faqs

You can also keep up with us on Facebook, Twitter and Instagram.

Thank you for your support and understanding. We look forward to welcoming you back to Coolings.