Coolings Garden Centres - Located in Kent and Sussex

The Gardener's Garden Centre
The Gardener's Garden Centre
Rushmore Hill, Knockholt, Kent, TN14 7NN
T: 01959 532269
Coolings Lifestyle
Coolings Lifestyle
Main Road, Knockholt, Kent, TN14 7LJ
T: 01959 534386
Coolings Wych Cross Garden Centre
Coolings Wych Cross Garden Centre
Colemans Hatch Road, Forest Row, East Sussex, RH18 5JW
T: 01342 822705
Potted Garden Nursery
Potted Garden Nursery
Ashford Road, Bearsted, Maidstone, Kent, ME14 4NH
T: 01622 737801

Coolings Santa’s Woodland Grotto 2026

Please note; Tickets aren’t currently on sale – keep an eye on our Instagram and Facebook to stay in the know!

🎅 Santa Claus is coming to Coolings Lifestyle this Christmas!

A Magical Christmas Adventure Awaits…

Step into a world of festive wonder this Christmas at Coolings Lifestyle.

Hidden amongst our twinkling woodland, Santa’s Woodland Grotto is an enchanting Christmas experience designed to create magical family memories. From the moment you arrive, you’ll be welcomed by Santa’s cheerful elves and immersed in a heartwarming festive adventure filled with storytelling, interactive activities and Christmas magic around every corner.

Journey through a series of beautifully themed festive rooms, write and post your letter to Santa, visit Mrs Claus’ Kitchen, play in the magical Toy Rooms, and discover surprises along the way before reaching the most special moment of all…

A Private Visit with Santa

Share your Christmas wishes, create unforgettable memories and enjoy a truly magical moment together before every child chooses their own special gift from Santa’s Toy Shop.

What’s Included?

Every child ticket includes:

✓ An immersive Christmas experience through our magical woodland setting

✓ Interactive festive activities

✓ A private family visit with Santa

✓ An age-appropriate gift chosen by the child from Santa’s Toy Shop

✓ FREE entry to Willow’s Birds of Prey & Wildlife Trail (Worth up to £29.99 for 2 adults and 2 children aged 5-16)

Even More Christmas Magic Included

Your ticket also includes FREE entry to Willow’s Birds of Prey & Wildlife Trail.

Explore seven acres of beautiful woodland and discover meerkats, alpacas, ferrets, birds of prey and many other fascinating animals.

You can visit the Wildlife Trail on the same day as your Grotto experience or redeem your complimentary visit on another date throughout December 2026 or January 2027.

Please note guests booked into Santa sessions after 3:00pm will need to redeem their Wildlife Trail visit on an alternative date. Your voucher code will be included within your booking confirmation email.

See our FAQs on how to redeem your code.

Before You Book

A few important things to know before your festive adventure begins:

  • The experience lasts approximately 60 minutes.
  • The experience takes place at our Coolings Lifestyle site (TN14 7LJ) not The gardeners garden centre, please check navigation when inputting.
  • All activities take place indoors, although guests will walk through the woodland to reach the attraction.
  • Your booking time is your arrival time at the entrance to the experience, not the time you will meet Santa.
  • We recommend arriving at least 15 minutes before your booked time slot.
  • Families enjoy a private visit with Santa, although some sections of the experience are shared with other guests.
  • You’re welcome to take your own photos throughout the experience, including during your visit with Santa.

Book Your Christmas Adventure Today

Spaces are limited and many sessions sell out quickly.

We can’t wait to welcome you to Santa’s Woodland Grotto and help your family create magical Christmas memories that will last a lifetime.

Please note; Tickets aren’t currently on sale – keep an eye on our Instagram and Facebook to stay in the know!

Please take a moment to read our FAQs & Terms and Conditions prior to booking your tickets. This page includes information on accessibility in and around the experience.

Located at Coolings Lifestyle

At Coolings Lifestyle you’ll experience the best the Kent countryside has to offer: fresh food, fresh ideas, and fresh air! Blueberry Café offers a delicious menu to suit all appetites, the gift shop is full of inspiring, fun and quirky ideas to suit all tastes, and the wonderful Willows Bird of Prey Centre and 7-acre Wildlife Trail showcases nature at her very best!