Sustainable Environment
Sustainable Environment
We support alternatives to single use plastics
Consumption & Conservation
Consumption & Conservation
We harvest rainwater from our on-site reservoirs
Reduced Carbon Footprint
Reduced Carbon Footprint
With 80% of bedding plants grown onsite
Composting & Recycling
Composting & Recycling
We recycle over 90% of our on-site waste

Grotto is now CLOSED

Coolings Santasaurus Grotto

The Santasaurus Grotto will now be unfortunately closed with immediate effect as a result of the government guidelines on Saturday 19th December.

Following the UK Government announcement this afternoon (19th December) we now have to close the Santasaurus Grotto at Coolings Green & Pleasant.

We are therefore cancelling all bookings made between 20th December and 24th December. All bookings made on these days will receive a full refund automatically by Thursday 31st December. We will aim to process these as quickly as we can, but with a limited team and a large number of refunds to process please be patient with us.

We are sorry we are not able to go ahead as the team at Coolings have put a huge amount of effort into this years Grotto to make it extra special, and the level of support and positive comments has been fantastic, with one customer saying:

“Was there this morning with my 3 year old son and we both thought it was absolutely fantastic! Elves fabulous, Mrs Christmas wonderful and Father Christmas utterly brilliant! Honestly one of the best Father Christmas encounters we have had!”

We wish all our customers a happy and safe Christmas and may 2021 bring greater cheer to us all. We hope you will consider booking the grotto with us again next year.

Thank you for your support.

Coolings, Santa and all his elf helpers.

T&C’s bit: Your refund will go back into the paypal account that your originally paid on and the same credit / debit card. If you have not received your refund by 2nd January 2021 then please email us at and we will look into this for you.

Introducing Cooling’s Santasaurus Grotto!

2020 has been an extraordinary year so we thought it was the perfect time to introduce an extraordinary grotto experience at Coolings Green & Pleasant!

We have been working hard with Santa and his little (dinosaur) helpers to ensure we provide good boys and girls with a truly memorable Christmas experience. Whilst we don’t want to give too much away as everyone loves a surprise at Christmas, we want to give you an idea of what to expect and assure you that the whole experience has been created with your safety at
the forefront of our minds.



Come join us this festive season for a brand new experience, where you will:

  • Start your magical journey with a walk through our enchanted woodland forest; enjoy the pretty lights and look out for mysterious Christmas dragons along the way!
  • The cheeky elves will then welcome you into Santasaurus’s warm and cosy home. Here you’ll meet an array of festive dinosaurs and enjoy a fun game with the elves.
  • Next, you’ll wander through the magical snow cave before arriving at the Ice Castle where you’ll be greeted by Eggnog – our friendly resident dinosaur. Take a moment to make a wish and pose for a selfie-sauraus!
  • Mrs Claus will be next to meet you in her busy Christmas kitchen. Help her make reindeer food for Rudolph and his friends and post your letter to the North Pole.
  • Finally, you will be invited into Santa’s Grotto where you and your family will get to meet Santa – tell him your Christmas wishes and receive a gift.


The experience doesn’t end with seeing Santa, your ticket also includes free entry to Willow’s Nature Trail, (please check opening time details in our FAQ’s). The entry to Willow’s Nature Trail must be pre booked in advance of your grotto visit and can be for the same day or an alternative. See wallabies, chipmunks, alpacas, birds of prey and more as you make your way around the 7 acre trail.

If you would like to enjoy a light snack our popular Blueberry Cafe will be open for hot, cold food and beverages. The cafe closes 30 minutes before the last grotto booking each day. 


Tickets cost £16.50 for children, and £5.50 for adults and include entrance to Willow’s Nature Trail (pre book)
under the age of one will require a baby ticket so we do not exceed the number of people in the grotto. Tickets will be available to book from Monday 12th at 6pm. 

Spaces are limited and tickets must be pre-booked. All children must be accompanied by at least one paying adult.

For FAQs and Ts & Cs, please click here.