National recognition for Coolings

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Although the freezing weather at the start of this year meant our plant production got off to a slow start, it didn’t manage to deter us from growing the majority of our overall impressive range and quality of plants ourselves, here at our on-site nursery at Rushmore Hill. We’ve enjoyed creative plant displays throughout every season so far, with lots more still to come. Our hard work hasn’t gone unnoticed by our customers and by the Garden Centre Association (GCA).

Back in the spring Coolings, and the other GCA member garden centres received visits from GCA inspectors as part of a competition to inspire member garden centres (like us) to maintain best practice to our customers at all times within an inviting and attractive centre. We were judged on our excellent quality, presentation and overall range of plants available as well as the layout of our plant areas. Overall impression, access, use of demonstration areas were also looked at, as well as staff knowledge, customer care and service. Our hard work paid off as the Inspectors’ findings determined Coolings as one of the ten finalists!

As one of the ten finalists, Coolings proceeded to go through to the autumn competition where we were visited again by GCA judge, Michael Cole, in September. He evaluated how well we continued to promote and display plants during the autumn season. Highlights from our autumn GCA inspector visit included 85% score for our Bedding plants and Seasonal displays and a whopping 95% score for our ‘WOW’ factor and Customer Service!

We look forward to hearing the overall winning centre when it is determined and announced during the annual GCA conference in January, 2019.

Coolings Managing Director, Gary Carvosso adds “We are delighted to be a finalist centre in the GCA’s annual competition. For our spring inspection ‘plant scores’ to reflect a top-ten position is a great achievement for Coolings, specifically for our plant team and really reflects the hard work that the whole of the Coolings team puts in throughout the whole year”.

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